We’re always on the lookout for enthusiastic foodies to join us at our head office and warehouse based in Leyton. If you think you have the passion and dedication to join the fast-growing team of a multi-award-winning company that supplies premium food products to delicatessens, supermarkets, food halls, airlines and restaurants, please get in touch at info@odysea.com
Open Positions at Odysea
SYSTEMS ADMINISTRATOR
Full-time or Part-time / On site
What we’re looking for…
We are seeking a Systems Administrator to assist our growing internal team with technical and operational queries across a wide range of business processes. Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution. The right person for this role will have a deep interest in technology and will utilise creative thinking and problem-solving skills to address issues.
The Systems Administrator will love working with technology and thrive with the variety of supporting internal customers and troubleshooting technical scenarios. You will be supporting a range of Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management modules within the Intact ERP Software solution and you will be a key member of this evolving team.
The role is based in Leyton, London (UK) and working from the office and we are open to this role being full or part time.
Your day to day responsibilities…
- System Maintenance and Support:
- Maintain and administer servers, network devices, and other IT infrastructure components.
- Perform routine system monitoring, backups, and data integrity checks.
- Troubleshoot hardware and software issues across all systems and devices.
- ERP and Business Management Software:
- Provide day-to-day support and maintenance for ERP systems, ensuring optimal performance and integration with other business processes.
- Assist in the implementation and upgrade of ERP and business management software.
- Collaborate with accounting and other departments to ensure that systems support their operational needs.
- Security and Compliance:
- Implement and maintain security protocols to protect company data and IT resources.
- Ensure compliance with industry standards and company policies.
- Conduct regular security audits and vulnerability assessments.
- User Support and Training:
- Provide technical support and training to warehouse and office staff on software and hardware usage.
- Develop and maintain user documentation and training materials.
- Respond to and resolve help desk requests in a timely manner.
- Project Management:
- Participate in IT projects, including system upgrades, new installations, and process improvements.
- Coordinate with vendors and service providers for hardware and software procurement and maintenance.
Your skills, attributes, and experience…
- A degree in Computer Science, Accounting or Business
- A day to day working knowledge of Accounting, ERP or Business Management Software systems
- Experience in any of the following is desirable but not essential:
Strong knowledge of Databases, like SQL Server, MySQL including SQL scripting & SQL Admin Studio
- Working knowledge of FTP/SFTP, SSL Certs, REST API, SOAP, SoapUI, Postman, Excel, and CSV files.
- Experience in relevant business software – 3rdParty Integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence
- A good knowledge of financial and management reporting or financial acumen
- Proficiency in Microsoft Office suite; experience with marketing analytics tools and CRM software is advantageous
- A systematic approach to problem solving with strong analytical skills with a “can do” attitude
- Must demonstrate initiative, with the ability to work independently or as part of a team
- Excellent communication skills and a friendly empathetic manner
- Ability to work under pressure and manage customer experience
- Strong written and verbal communication skills with the ability to translate business requirements into technical information
What’s on offer…
Competitive basic salary
Pension
BUPA Healthcare
Employee Discounts on products
Training and development
Cycle to work scheme
Travel card loan
Applications should be sent to: hr@odysea.com
SENIOR PRODUCT DEVELOPER
Full time / On-site
What we’re looking for…
We’re looking for a Senior Product Developer to join our growing team. This individual will have a passion for food, our products and our ethos. They will need to have demonstratable project management experience and be a highly motivated team player and communicator. They will be uncompromising on quality and will thrive in a busy, fast-paced environment with a good ability to prioritise deadlines and build effective relationships.
The role…
The Senior Product Developer will need to have a good level of experience in a product development role within an FMCG, with extensive experience of developing and building relationships, and managing multiple projects working closely with both internal and external stakeholders. They will need to have good attention to detail and excellent written and verbal communication skills, and be a passionate ‘foodie’.
Because of the fast-paced, dynamic environment, we use our people’s time to execute key activities add value, and we do not micromanage. We need someone who is comfortable with giving and receiving feedback so that they can address any issues immediately and be able to keep a calm head to solve problems effectively.
Based in Leyton, London (UK) and working from the office, this role will report into the Lead Product Developer
Your day to day responsibilities…
Product Development
- Identifying NPD and/or EPD product and/or packaging needs where applicable and manage the relevant processes.
- Liaising with key customer contacts to understand and define customer needs, product and packaging opportunities, including scoping new NPD and EPD briefs.
- Working with clients and suppliers to identify products and packaging solutions that can fill any gaps or create opportunities for product development.
- Working with the category and sales teams on customer briefs – converting non-technical requirements into an NPD or EPD brief.
- Producing detailed supplier briefs.
- Together with the LPD, liaising with the MD regarding decisions about which suppliers to engage with for a particular brief.
- Setting the product quality with clients, internally and with suppliers.
- New product benchmarking against products on the market.
- New packaging or existing packaging improvement management.
- Overall NPD and EPD guidance to JPD, particularly with sample management and label approval process.
- Ensuring post launch project reviews take place for each project to generate actionable insights.
Project Management
- Liaising with retailers and suppliers on briefs.
- Creation of critical paths and deadlines – by liaising with all internal departments, clients and suppliers to build realistic timelines.
- Liaising with suppliers and clients on briefs, submission forms, sampling and tender information.
- Keeping track of submissions and filing information accordingly.
- Updating all parties involved regarding changes in critical path.
- Guiding and assisting JPD with label approval and artwork sign off process.
- Chasing artwork sign off, FTP and arthouses where necessary.
- Ensuring JPD submits first print labels for review.
- Ensuring JPD submits first production samples for approval.
- Liaising with LPD, suppliers and logistics regarding lead times for packaging, labels, product, transport.
- Liaising with LPD, JPD and technical regarding product specs, quality contracts, sampling and benchmarking and overall critical paths.
- Liaising with JPD and category team regarding submission forms and new line forms as needed.
- Updating clients on progress accordingly.
- Client meetings – ensuring JPD is sending out updates to suppliers and internally.
- Keeping up to date with deadlines and emails that need responding.
- Internal project updates on active projects – together with LPD, leading weekly internal NPD project catch ups and category project update meetings.
- Together with LPD, keeping the master critical path up to date with all active projects.
Customer and Supplier NPD Management
- Keeping up to date with retailer and client policies, guidelines, and procedures, as related to Product Development.
- Attending Food Conferences and Food Exhibitions to scope out NPD, EPD and build supplier relationships.
- Attend client training programmes as related to product development.
- Updating suppliers accordingly regarding any changes as related to product development.
- Supplier visits with clients, as related to product development.
Liaising with other Departments
- Working with category team to identify consumer insights, market trends, areas of innovation, and new business opportunities for both Private Label and the Odysea brands.
- Working with the logistics team on any potential NPD, EPD or launch issues concerning transport, storage, and supply chain management for both Private Label and the Odysea brands.
- Together with the LPD, update NDP/EPD project plans in centralised place to create stakeholder alignment and maintain project momentum, for both Private Label and the Odysea brands.
Your skills, attributes, and experience…
- Minimum of 2 years’ experience in a similar role, either development or project management or both
- In-depth food knowledge and expertise – a ‘foodie’, someone who knows what good quality looks, tastes, and smells like.
- Organoleptic training.
- Mediterranean product knowledge – olives, olive oil, feta cheese, yoghurt and honey.
- Project management principles – resourceful, problem solver, upfront thinking, and risk management.
- Familiarity with UK-Retailer policies and guidelines.
- Good to have but not essential: Packaging, Nutrition, Shelf Life, Allergen management, Food Safety, Quality Management, Statistical Sampling, Food Legislation, EU and UK legislation familiarity. Experience with Ethical Trading Principles, Sustainability, Health & Safety at Work, Sedex.
What’s on offer…
Competitive basic salary
Pension
BUPA Healthcare
Employee Discounts on products
Training and development
Cycle to work scheme
Travel card loan
Applications should be sent to: hr@odysea.com